Here’s how to ensure a good relationship with your customer

Your customers are obviously hugely important to your business. Actually, they are what makes your company a company at all. Because if you had no customers, then you had no income and basically had no business. So cherish your customers! Actually, it is then quite crazy that with online marketing we very often focus on attracting new customers (acquisition) and much less energy is put into retaining the customers you now have and building good relationships with them (retention).

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